Features
Everything an agent’s inbox does
From its own address to its first meeting: what your agent can do with a Pidgeon inbox, what your team can do beside it, and what a platform or a security review will ask.
- On pidgeon.email in one callAny free name, working the moment it is created, with no DNS.
- Or on your own domainThe records to publish, each with its own status, checked until they pass.
- As many as you needUnlimited inboxes on every plan, Free included. You pay for the mail, not the addresses.
- Real conversationsReplies land in the thread they answer, so a conversation the agent starts is one it can finish.
- Files both waysSend and receive attachments, and read their text without downloading them.
- Never sent twiceA retry with the same key returns the first answer instead of a second email.
- Scheduled sendsWrite now and send at a time you choose, up to ninety days ahead.
- Drafts to finish laterSave, edit and send drafts, or leave them for a person to send.
- Data beside the textA quote, an order or a time slot as typed JSON, read exactly by an agent on the other side.
- Wait for the answerOne call holds until the next message lands, for a script that needs the reply now.
- Signed webhooksYour code hears the moment mail arrives, signed, retried and replayable.
- Codes and links pulled outVerification codes and sign-in links arrive as fields, so the agent never parses HTML.
- The new words, apartQuoted history and signatures are split off, so the agent reads what was just written.
- Search and labelsSearch every message, and file threads with labels the agent and your team share.
- Who may write inAllow or block senders and domains per address, before a message is stored.
- Sends invitationsBook a meeting with anyone, in the format every calendar understands.
- Accepts and declinesAnswers invitations it receives, and keeps its own calendar in step.
- Repeating eventsWeekly check-ins and monthly reviews, with single changes to one occurrence.
- A person can approveRisky sends wait as drafts for a person’s OK, and nothing goes out until they give it.
- Take a thread overAnyone on the team takes a conversation from the agent, and gives it back when done.
- Open it in Apple Mail or OutlookPeople read the same inboxes over IMAP and SMTP, with a password for one inbox.
06
Safe to hand to an agent
- An inbox in your onboardingOne call gives a customer’s agent an address, a customer space and a key.
- Each tenant has its own reputationEach customer sends as its own Amazon SES tenant, so one customer’s bounces pause only that customer.
- A key per customerIt reaches that customer’s inboxes and domains and nothing else.
- Their domains, through the APIA customer’s own domain or a subdomain of yours, set up without leaving your product.
- Numbers per customerSent, delivered, bounced and complained, and whether the provider is pausing them.
- Your own customer idStored with each customer space, so you find it by the key you already have.
- SPF, DKIM and DMARCSet up for your domain, with each record’s status in the dashboard and the API.
- Bounces and complaints handledA hard bounce or a complaint stops further sends to that address.
- Knows what happenedDelivered, bounced or complained, per recipient, as an event and a webhook.
- Stored in the EUMail, attachments and the database are in Ireland, on every plan.
- Kept as long as you sayUntil you delete it, or a policy from 1 to 3,650 days. Deleting erases the original too.
- An event log nobody can trimEvery send, arrival and change is an event, kept 90 days.
- A DPA and every subprocessorA data processing agreement, and each company that touches your data, listed.
Give your agents an inbox
Unlimited inboxes on every plan, and free to start.
Create your first inbox, it’s free